COVID-19 Awareness Policy

To Chadstone Kia valued customers, friends and family,

In the face of fear around the spread of COVID-19, we wanted to reassure you that our teams at Garry and Warren Smith are taking extra precautions to ensure the safety of all of our valued customers and staff.

While we have always maintained the highest health and hygiene practices, our team have implemented a number of actions to ensure the safest environment for everyone. We are taking extra precautions to regularly disinfect public areas such as restrooms, door handles, front doors, tabletops and any surfaces that may have in contact with the public.

For everyone’s safety, any staff member that displays any symptoms linked to COVID-19 or has come into contact with anyone diagnosed with the virus is asked to stay home until they have clearance from a GP. In turn, if you are planning to visit us and feel unwell or think you may have been exposed, we kindly ask that you reschedule your experience with us to a later time.

We are closely monitoring and supporting the advice from the government and all expert organizations. Our approach is to manage the situation in a balanced, calm and measured way while encouraging you to support local businesses.

Here are some links to the Australian Government Department of Health, and World Health Organisation which have some useful information on coronavirus.

We further include a link to Q&As and fact sheets the WHO has prepared. Please click here for these print resources.

Our top priority is everyone’s health and wellbeing. We highly recommend customers everywhere follow the health and travel advice of relevant authorities. We have implemented the VACC recommended practices when servicing customers cars which are Attached in an easy to read format.

Finally Staff and Customers are asked to:

  • Ensure they are regularly washing their hands with soap and warm water
  • Minimise shaking of hands
  • Cover their mouths when coughing or sneezing, preferably with an elbow
  • Safely dispose of any tissues after use
  • Ensure that all equipment is properly wiped down after use

Thank you for your support during this difficult time.

Dale R. Smith

Director


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