Vehicle Drop off Instructions

Our service department is located at the back of the dealership, and entry is via 620 Neerim Road Hughesdale VIC.

Please park in the street outside the service department,  please do not park in the Workshop entry or Driveway.

Car Washing

On occasion we may elect to wash your vehicle if time permits, please note this isn’t part of routine servicing, so on some visits we may not wash/vacuum your vehicle.  The wash is to ensure that we return the vehicle in the same condition and remove any finger prints that may occur from opening bonnets etc, however if you require a more in depth “vehicle detailing service”, please speak with your service advisor, and we can arrange this at very competitive rates, starting from as little as $75.

Child Seat

If you have a Child Seat fitted, we may need to remove this as part of service or repairs due to items being located underneath the back seat.  Unfortunately due to legal reasons, we are unable to refit these. These will be placed back in the boot, or on the backseat if they will not fit in the boot.  We recommend you remove these before dropping off for service.

Vehicle Servicing at Chadstone Kia

Chadstone Kia is dedicated to providing the highest levels of service for our valued customers!

We offer a one-stop shop for car servicing on all makes and models – we can meet the needs to all customers looking for a reliable Car Service Centre.

Our expert car mechanics use only genuine parts and accessories and each service is specifically tailored to suit both your budget and vehicle.

Relax with a cup of fresh coffee in comfortable surrounds while waiting for your service or repair to be completed. Ask our friendly staff about the use of our Loan vehicles*.

  • Early bird check-in
  • Fully qualified technicians
  • Comfortable waiting lounge
  • Tea and coffee
  • Genuine friendly service
  • Manufacturer’s scheduled and interim services for all makes & models
  • Loan vehicles*

Early Bird Drop Off Facility

If you wish to drop off your vehicle prior to 7:30am, we have a drop off box which you can leave your keys in.  If you wish to do this, please contact the service department prior, so we are aware you are dropping off early. The key drop box is a black box on the wall, located in the emergency door recess well, to the left of the service roller door.

We will contact you by 10am to discuss the work being carried out, if you don’t receive a phone call by 10am, please call our service department on 03 9569 0811 to ensure we have received the keys.

Disclaimer

* Conditions apply. Please contact Chadstone Kia for more details.

Protect Your Investment

Purchase our 12 month protection package for just $99 which includes the following

  • Tyre Road hazard warranty
  • Insurance excess cover
  • Nitrogen with free top ups for 12 months
  • Allianz Roadside assistance

Did you know we recommend Completing a Wheel Rotation, Balance and Alignment every 10,000km or less to achieve maximum tyre life. Contact one of our Friendly Service advisors to discuss your individual requirements or to make an appointment.

Trading Hours

Our opening hours are 7:30am to 5:30pm Monday to Friday.

We are also open 1 Saturday per month for routine servicing, 8am to 12pm by appointment only.  Please contact one of our service advisors for available appointments.

We have a free courtesy bus available within a 5KM radius which departs sharp at the following time, If you require a lift please inform us where possible at the time of booking.

  • 7:45am
  • 9:15am
  • 10:30am

Please note, Shuttle Runs Monday to Friday only.

 

Courtesy Cars/Hire cars.

We have hire cars available for use while your vehicle is in for service/repair.

Hire cars are available at $66 per day  (free in conjunction with any scheduled/handbook service)

If you need a hire car, please ensure to request one at the time of booking, as these book out around 3-4 weeks in advance.

Please note, Hire cars are available for weekday services only, unfortunately on Saturdays we don’t have hire cars available.

Please advise us of any changes to your scheduled arrival time, or if you have any concerns or questions, please contact our Service department to discuss.


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